Shipping policy

Shipping Policy

Thank you for shopping with Heavenly Threadworks. We partner with Printify to fulfill all orders through their global network of print providers. This allows us to bring you high-quality products printed and shipped just for you.

Processing Time

All orders are processed within 2–7 business days after the order is placed. You will receive a confirmation email with tracking information as soon as your order ships.

Shipping Times

Shipping times depend on the product and your location. Below are the estimated delivery times:

• USA: 3–7 business days

• Canada: 5–10 business days

• Europe: 5–10 business days

• International: 10–30 business days

Note: Delivery times are estimates and may vary due to high demand, holidays, or unexpected shipping delays.

Shipping Rates

Shipping costs are calculated at checkout and depend on your location and the number of items ordered.

Order Tracking

Once your order has shipped, you'll receive a tracking number by email. Please allow 48 hours for the tracking information to update.

International Shipping & Customs

We ship worldwide! Please note that international customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Missing or Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us at heavenlythreadworks@outlook.com. We'll be happy to look into it and help resolve the issue.

Wrong Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.